Responsible Gaming
Gaming Should Be Entertainment
At Royal Reels Casino, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should be enjoyed responsibly and within your means.
We are committed to promoting safe and responsible gaming practices for all our players. If you choose to play, please do so within limits you can afford to lose.
Age Verification
You must be 18 years of age or older to participate in any gaming activities on Royal Reels Casino. This is a legal requirement in New Zealand.
We take age verification seriously and reserve the right to request proof of age at any time. By accessing our site, you confirm that you meet the minimum age requirement.
Warning Signs of Problem Gambling
Be aware of these common warning signs that may indicate problem gambling:
- Spending more time or money gambling than intended
- Chasing losses by gambling more to try to recover money lost
- Hiding gambling activity from friends, family, or partners
- Gambling to escape problems, stress, or negative emotions
- Borrowing money to fund gambling activities
- Neglecting work, school, family, or social responsibilities
- Experiencing anxiety, irritability, or restlessness when unable to gamble
- Lying about the extent of your gambling activities
- Feeling out of control when gambling
- Continued gambling despite negative consequences
If you recognize any of these signs in your own behavior, please seek help immediately.
Self-Help Tools & Player Protections
We provide tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a specific period
- Reality Checks: Receive periodic reminders about the time and money you've spent while playing
- Session Time Limits: Automatically log out after a set period of inactivity
- Self-Exclusion: Voluntarily exclude yourself from gaming for a period of time (hours, days, weeks, or months)
To access these tools, please contact our customer support team or log into your account settings.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, help is available:
New Zealand
- Problem Gambling Foundation (Aotearoa New Zealand)
Phone: 0800 664 262 (free, 24/7)
Website: www.pgf.nz - Gambling Helpline (Auckland)
Phone: 0800 654 655
International Support Services
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Need Help?
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out, and support is available.
Contact the Problem Gambling Foundation on 0800 664 262 (free, 24/7) or visit their website at www.pgf.nz.
Your wellbeing is important to us. We encourage all players to gamble responsibly and within their means.